Privacy Policy

This Privacy Policy describes how Whiskd (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide on our website. We are committed to safeguarding your privacy and ensuring the security of your personal data. By using our website, you consent to the collection and use of your personal information as described in this policy.

Information We Collect:
a. Personal Information: When you sign up for an account or make a purchase on our website, we may collect personal information such as your name, email address, contact information, and billing details. We only collect information that is necessary for the purpose of providing our services and improving your experience on our platform.
b. Browsing Information: We may collect certain non-personal information when you visit our website, such as your IP address, browser type, operating system, and referring website. This information helps us analyse trends, administer the website, and improve our services.
c. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. For more information on our use of cookies, please refer to our Cookie Policy.

Use of Information:
a. Service Delivery: We use your personal information to provide the services you request, process transactions, and deliver the products you purchase through our platform. This includes communicating with you regarding your orders, sending order confirmations, and providing customer support.
b. Improving our Services: We may use your information to understand your preferences, personalize your experience, and improve our website and services. This includes analyzing usage patterns, conducting research and surveys, and enhancing the functionality and user interface of our platform.
c. Communication: With your consent, we may send you promotional emails, newsletters, or marketing communications to inform you about our latest products, offers, and updates. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.
d. Legal Compliance: We may process your personal information to comply with applicable laws, regulations, or legal obligations, such as responding to lawful requests, enforcing our terms and policies, or protecting our rights, property, and safety.

Information Sharing:
a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our website and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.
b. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owners or entities involved. We will ensure that any such transfers are subject to appropriate privacy safeguards.
c. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices:
a. Access and Correction: You have the right to access and update your personal information stored in our systems. You can do so by logging into your account or contacting us directly.
b. Opt-Out: You have the option to opt out of receiving promotional communications from us. You can exercise this right by following the unsubscribe instructions in our emails or contacting us to update your preferences.
c. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
d. Children’s Privacy: Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us, and we will promptly delete the information.

Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the effective date of the revision. By continuing to use our website after the changes become effective, you agree to be bound by the revised Privacy Policy.

Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.
Please note that this Privacy Policy is effective as of the date of publication and is subject to change without prior notice.