Frequently Asked Questions
How does Whiskd work for bakers?
Whiskd provides a platform for bakers to showcase and sell their baked goods online. Bakers can create a profile, list their products, set prices, and customize product descriptions. Customers can browse through the listings, place orders, and make secure transactions. Whiskd handles the logistics of connecting bakers with customers, allowing bakers to focus on baking delicious treats.
How can I join Whiskd as a baker?
Joining Whiskd as a baker is simple. Visit our website and click on the “Sign Up” button. Fill out the registration form, providing your contact information and details about your baking business. Once you complete the registration process, you can start creating your profile, listing your products, and reaching a wider audience of baking enthusiasts.
Can I sell homemade baked goods on Whiskd?
Yes! Whiskd welcomes both professional and home bakers. Whether you operate a bakery business or bake from the comfort of your own kitchen, you can showcase and sell your homemade treats on our platform. We believe in supporting bakers of all levels and backgrounds.
How does ordering work for customers?
As a customer, you can explore the wide range of products available on Whiskd. Simply browse through the listings, view product details, and add your desired items to the cart. Proceed to the checkout page, provide the necessary information for pick up or delivery, and make a secure payment. Once the order is confirmed, the baker will prepare and deliver the treats to your specified address or be ready for pick up!
Can I request customisations or special orders?
Absolutely! Whiskd offers a feature that allows customers to communicate directly with bakers. If you have specific customisation requests or require a special order, you can discuss the details with the baker before placing your order. Our platform promotes personalised interactions between customers and bakers, ensuring your treats are tailored to your preferences.
How is the quality of the baked goods ensured?
Whiskd takes pride in maintaining high-quality standards. We encourage bakers to provide accurate and detailed product descriptions, accompanied by enticing images. Additionally, we have a customer review system in place. After receiving their orders, customers can share their feedback and rate the products. This feedback system helps maintain transparency and ensures that bakers maintain excellent quality and service.
What are the payment options available on Whiskd?
Whiskd supports secure online transactions powered by Stripe. We offer various payment options, including credit cards, debit cards, and digital wallets. Rest assured that your payment information is encrypted and protected.
What if I have an issue with my order?
If you encounter any issues with your order, we recommend contacting the baker directly using the communication channel provided on Whiskd. Bakers are committed to resolving any concerns promptly. If the issue remains unresolved, you can reach out to our customer support team, and we will assist you in finding a satisfactory resolution.
If you have any further questions or need assistance, feel free to reach out to our support team. We are here to ensure your Whiskd experience is delightful from start to finish.